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Partnership for Peak Healthcare Performance A program of the DFW Business Group on HealthA program of the DFW Business Group on Health


Consumers - Finding quality care

You may think that most Americans are receiving the best health care possible. However, a major 2004 study reported in New England Journal of Medicine found that nearly half of the people in 12 large U.S. communities were not getting the recommended care for their conditions. How can you be sure you are getting the care you need? It starts with you — knowing what quality care is and how to find it.

What is quality care?

When you get "good quality" health care, it means that your care is:

Based on evidence from medical research showing what kinds of care work best.
Provided by healthcare professionals with skill and knowledge who give you personalized attention.
Safe and free of medical errors.
Timely — it's the care you need when you need it.

How do you find high quality care?

There are many public and private organizations working to find ways to measure and report on quality care, including the Partnership for Peak Healthcare Performance (click here to learn more).

The Agency for Healthcare Research and Quality (AHRQ) offers these tips for making good choices about your health care:

Quality matters. It can be measured, and it can be improved. Take part in every decision about your health.
See yourself and your doctor as a team. You need to work together to get the best care.
Ask questions, and make sure you understand the answers. The only "bad" question is the one you wish you had asked.
Remember that "more" is not always "better." It is always a good idea to find out why a test or treatment is needed and how it can help you.
Find and use reliable health care information. Ask your doctor or nurse, use your library, or explore the Internet.

View AHRQ's complete online booklet, "Guide to health care quality: How to know it when you see it " for resources you can use to find high quality care and to make good health care decisions.

This and other resources are listed below.

Resources

About quality care
Guide to health care quality: How to know it when you see it — A booklet available from the federal Agency for Healthcare Research and Quality (www.ahrq.gov or call 1-800-358-9295).
The federal Agency for Health Care Research and Quality has produced summaries for patients that tell about effective health treatments for selected conditions (effectivehealthcare.ahrq.gov). These summaries are based on expert reviews of medical research.

About the qualifications of doctors and other health professionals
For information about licensed doctors in the United States, visit the website of the American Medical Association. Click on "DoctorFinder" under "Featured Resources."
For information from state government licensing boards on the licensing background and disciplinary information of doctors and other health care providers, click on "DocFinder" at www.docboard.org.

About hospital quality ratings
The DFW Business Group on Health provides a list of resources to help you compare quality and price for hospitals in North Texas. Go to DFWBGH's Hospital Comparison page and click to the "Hospital Compare" link for hospital ratings prepared by the US Department of Health & Human Services.
Consumers
News and Notes
Texas Health Strategy Project — VBBD demo project
Road Trip! — worksite program piloting with local employers
 
 

Partnership for Peak Healthcare Performance
11520 North Central Expy. Suite 201, Dallas, TX 75243Contact Us

Disclaimer: The Dallas-Fort Worth Business Group on Health (DFWBGH), the Partnership for Peak Healthcare Performance (PPHP), Austin Provider Solutions (APS) and any of their representatives are not responsible for any decisions made based on conclusions drawn from the information presented on this Web site or in the DFW Diabetes Care Reports.